March 18, 2009

Once You're Lucky...

How do you know if you are lucky? Are you lucky if you land a big account? Are you lucky that you received a promotion? Do you create your own luck?

Luck is all perception. Earlier this evening I was recapping the search industry landscape with a friend of mine who works at another SEM Firm. We both happened to be talking about a few of the accounts we are working on, when I mentioned a meeting I had recently with a major company that spends $50k monthly on search. His reaction of “Wow, you would be lucky to land that account,” caught me off guard, but reminded me of a story I heard Mark Cuban tell once. When Mark sold his first company back in 1990, MicroSolutions, for $6mm, everyone always told him how lucky he was to sell the company at the right time. He said no one ever mentioned that they knew he had worked day and night without ever taking a vacation to build MicroSolutions from the ground up in order to have the opportunity to sell it.  I thought of that story tonight because I guess I was disappointed that someone was already trying to associate landing a major new account as luck. What they don’t know is how I hard I have worked in order to stay top of mind for this account over the past few months. What my friend didn’t realize is how I have sought out articles I know my contacts would be interested in reading regarding paid search and their industry, then emailing those articles to them to ensure they knew I was thinking of their business. What nobody realized is how I stayed in touch monitoring their current campaigns and offering any tips / advice / positive remarks to them about what they were doing online. Now I am in position to hopefully land the account and everyone will say “Wow, I wish I was that lucky.”

Well, I’m here to tell you. You are that lucky. Luck is what you make it. You can create your own luck. Trust me, but more importantly trust the story Mark Cuban told. Put the effort in and sooner rather than later, you’ll find yourself in one of those “lucky” situations.

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March 04, 2009

Why you should be using Delicious on your job search.

Everywhere we turn right now people are facing challenges in looking for a new job. Charlie O’Donnell of Path101 has written a few great posts about how to look for a job in this economy on his personal blog www.ThisIsGoingToBeBig.com where he does a great job of breaking down the basics of a job search in this article How to Get a Job in 2009 . Companies are hiring you and your reputation. That’s it. If you are not managing your public persona and following the steps Charlie has layed out then you are behind the eight ball and the clock is ticking. What are you waiting for? If you are not doing everything you can to leverage your reputation as someone who “gets it”, then it will be a long struggle of applying to job postings on Monster, Careerbuilder, TheLadders, and other job sites where millions of others are doing the same thing. A friend recently interviewed with a PR company here in Cleveland, OH, where 120 people have applied for the same position in just two weeks.. That’s right 120 people applied for the position in two weeks. That is serious competition. Its time to focus on a few things to stand out from the crowd and improve your job hunt and your personal network. After Twitter, LinkedIn, blogging, you need to be using the social book marking site, Delicious. How can Delicious help you get a job? Well, let me explain how to properly leverage it. 

A few things before we get started. First, you need to be on Delicious yourself, so sign up already! Next, we need to find people who use Delicious frequently, so we can start to follow them. Take a look at the blogs you read, most will have links to their delicious accounts, so start following them. Then ask the people in your LinkedIn network, your personal network, people on Twitter, who you should be following and paying attention too. Research the companies you want to work for and find people at these companies in positions you are interested in. Reach out to them and ask them if they are using delicious at all. Let them know you are interested in learning from them if they are. I am sure they would be flattered and glad to have you as a follower. 

Okay, so now you have signed up and found people on Delicious at companies you are interested in working for, how can you leverage this? It’s simple.  

Say I am about to graduate in the spring and I really want to work at Nike in their marketing department and I am following a person in that department on Delicious. Next, I want to start paying attention to what the person is reading. I want click and read every article the person has saved and tagged with marketing or advertising in their account. I would pay special attention to the notes field under each tagged article. The notes are written by the user and are extremely important. The notes will tell me how the person feels about the article and key points to pay attention to. I will also start to learn where they are getting their info and who they deem worthwhile to read. I would start to pay attention to these sources as well. 

Next, after reading thru most of the articles I will begin to develop a feel for the strategy of Nike’s marketing efforts and this person in particular. For example, if I noticed a lot articles relating to marketing products on the web, specific examples of past campaigns, notes about how great certain social media strategies are for consumer products, etc I would reach out to this person with articles I have read that relate to their thinking and tag them for that person’s inbox. Then, I would send an email to the person asking to speak further about why they like a particular web strategy more than another. Now the dialogue is open. I am adding value to them by providing relevant articles they may have missed and I am learning about the inner workings of their strategy. Over the time of this dialogue, the person at Nike will say “Wow, this kid gets it” This person took the time to do some research about our strategy, has proven they can add value / be a strategic thinker / and most importantly established a relationship.  

Fast forward some time and a job is open at Nike in their marketing department. Now, you not only have a connection within the company that you have exchanged dialogue with, but you have demonstrated you are someone who “gets it” You have added value over the weeks / months of staying current on their strategy, providing links with relevant articles, and digging deep into their thought process. They know if you were brought on board, the training would be minimal and that you are a go getter already. They have had dialogue with you. They probably read your blog. Hopefully they have spoken to you on the phone already. And the best part is, all of this is done well before you even applied. I am willing to bet if you do this your chances of gaining an interview at any company will go up 10x. 


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February 09, 2009

Awesome New Site

I just listened to a great lecture by Thomas Friedman called The World is Flat 3.0 I stumbled upon a fantastic site today Academic Earth The site is really sweet. Any subject matter you are interested in has a lecture on this site by some of the top scholars out there. Feel like gaining a new perspective on the current financial crisis, why not learn directly from Steve Schwazman, Blackrock's CEO. I can't think of anywhere else where I can take part in some of the same courses / lectures that are going on at Stanford, Harvard, MIT, and learn from some of the smartest people around for free. Pretty cool if you ask me.


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January 23, 2009

Missed Opportunity:

I have been thinking the last few days. State Farm is running a fantastic TV campaign with Lebron James. Have you seen these ads yet? Garage and Cleveland Browns. I think this partnership is great between the two parties because of the brilliance of the commercials. The ads highlight Lebron’s fun, youthful, outgoing personality and are done in a very creative,memorable way. The ads are making an impact. People are talking about these spots. The internet is buzzing about them, people are talking around the water cooler about them (especially in Cleveland), I have received a few emails with links to watch the videos, all because the ads are funny, creative, and contain the best player in the NBA. Kudos to State Farm for this partnership.

Lebron is benefiting just as much as State Farm because he is allowing the public to see the side of him that is away from the basketball court. The creativity of the ads along with Lebron’s personality and mass appeal are what are making these ads memorable and getting people to extend the conversation past the 30 second spot. Making LBJ that much more appealing as a spokesman ala Michael Jordan to other companies looking to connect to the youth market. Marketing Lebron as a wide receiver for the Browns….Brilliant! Lebron doing the Kid N Play Dance in a Garage…Great concept again…Both spots are very well done and very creative.

However, there is a missed opportunity here for State Farm and it’s a big one. Where is the search advertising component? How many Cleveland Browns fans are on the internet every day? Could you start a search campaign directing football and Browns fans to watch the Wide Receiver commercial directly on StateFarm.com? How many people search daily for information on Lebron? What if you put a few text ads in front of people looking for the latest info on Lebron to entice them to watch the latest LBJ commercial on StateFarm.com? State Farm is missing out on a massive opportunity to extend their reach to the individuals on the internet and generate more views of these spots. I went into Google’s Adwords this morning to test my theory. Using just 4 keywords of Lebron, Lebron James, Cleveland Cavaliers, and Cleveland Browns, State Farm is missing out on an estimated 800 visits to their website each day. Now extend this search campaign out to contain more words and you begin notice the impact of what State Farm is missing out on.

The spots are getting people to talk about ads. But the conversation is happening on the internet. How do I know because when I first saw the garage spot, I googled it and expected to see a text ad from State Farm directing me to their website to re-watch the spot. But, it never appeared. Instead I was directed to other blog posts and YouTube which were talking about the spot. The Garage Spot has 37,055 plays on State Farm’s channel, while the Cleveland Browns spot has 23,995 plays to date on the channel. These plays do not even account for viewings that have occurred directly on other websites or that other users have uploaded. What if State Farm was directing people to their site to watch the ads online? The additional cost to run the ad only occurs if someone clicks the text ad. They don’t have to buy additional air time on TV. They extend their brand, extend the life the campaign, reach more people directly, and increase the awareness of their company, all pretty positive things for State Farm if you ask me. Plus what if after I watched the ad online State Farm had a special offer targeted at me to take advantage of while I was on their site watching the spots?

Now do you see why it’s so important to have a search advertising strategy in place for your company?

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January 09, 2009

Search Marketing Career Advice

Charlie O'Donnell, Co-Founder of Path 101 moderated a fantastic discussion with Josh Stylman, Co-Founder of Reprise Media. The discussion centered around the industry of search marketing and what it takes to be a success in this field. If you have an interest in search marketing in the slightest bit, I highly recommend listening to this program available on demand.

Charlie will be doing a weekly series with industry veterans on his BlogTalkRadio program every Thursday at 2pm. Tune in each week to gain industry knowledge from some very well known individuals in their fields.

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January 05, 2009

The Age Old Question

Comes down to experience, when it should come down to credibility. With so many out of work right now and in a few months a whole new crop of talented college seniors ready to take on the world and enter the workforce. The question becomes, how do I get a job that says I need 5 years experience when I only have 2 years experience. Or better yet, you just graduated, maybe you have a great internship or two that puts a solid name on your resume but you don’t have any real experience. Where do you start? Doesn’t everyone say at some point “Well if no one is going to hire me, then how can I get the experience I need?”

How about starting a blog? What if you wanted to get into advertising and you started blogging about trends you see occurring in the advertising space. Then you went out and started reading all the industry blogs you could find and keeping up to date with what industry insiders are talking about. But, on top of just reading the posts, you left a few comments with your thoughts and maybe, just maybe, you linked back to your blog for more analysis. You know, you started participating in the conversation that is going on everyday online about very topic that interests you as a career path.

Soon, over time, you are going to build up readers, contacts, insights, and best of all, experience in the very field you want to work in without ever having a job. How many hiring managers would love to hire someone who has a year or two of insightful posts about the job and position before they even start? I am guessing more than a few.

What if you decided to do a couple case studies on a few brands or ad campaigns that you liked or disliked? Say you pretended you were in charge and figured out what you would change about a campaign, what impact that change would have on the bottom line. Would it mean increased sales? Lower customer acquisition cost? A boost to the company's website traffic?

So you want to get started in finance? Instead of following the market passively and CNBC watching all day, blog about it. Start a portfolio online. Track it. Make it public. Write about your trading strategy. Enter in the CNBC Portfolio contest and blog about the trades you make and why you made them. Apple just released their earnings report? Great news! Provide your take and insight into the past quarter by reviewing their earnings statement and provide your analysis as to what you believe is going to happen to the stock moving forward.

What happens is once you start participating in the conversation you start to make  a name for yourself as someone who “gets it” and an “Up and comer.” No matter what industry you want to work in or you currently work in, by blogging and participating in the conversation you are going to gain valuable experience, contacts, insights into your profession, and you will learn how to market a product (your blog and yourself) Now, when you apply for that high profile marketing job, or finance job, you can direct people to your blog along with your resume to truly stand out and gain a leg up.

When done properly you begin to gain credibility. Which I think in a lot of cases counts for far more than experience.

Be proactive. Become active in your career ahead of time and take charge. Who knows maybe you won’t even need to apply. Maybe an industry insider decides to offer you a position after reading thru your insightful posts. Don’t believe me? Union Square Ventures has hired employees in the past who have done exactly what I described.

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December 29, 2008

The Great Myth

The Great Myth

Google has been given a lot of credit over the years for their implementation of their 20% time rule for engineers at the company. If you are like me, you have heard all about it over the years and how great it is, and how forward thinking Google is for having this rule. But in case you haven’t, the basics of the program are to allow their engineers one day a week to work on something that may or may not be in their job descriptions. Whether the engineer wants to develop a new product, fix a bug in another program, the time is theirs to use as they see fit.

What if your company gave you 20 hours a month to use how you see fit.  Or heck even 4 hours a month. What would you do? How would you manage that time? What would you work on? Have you thought of something that may help your company in some way that you secretly wish you had time to work on? Would working on this project help you receive the next promotion quicker? Would you read a book related to your industry in hopes to learn something new? Would you try to network with other members of your industry? Or heck, would you work on developing your own business? The possibilities are nearly endless to me.

Tell me, how do you plan to use your lunch hour this week?

Most days we all take an hour or so to eat lunch. Most of the time we head out to a restaurant with the same people and relax for a bit. What if, this is a big what if, instead of doing that 5 days a week, you decided that one day a week you would brown bag your lunch and work on a project that you found entertaining and beneficial. That would be four hours a month at least that you were able to utilize Google’s 20% Time rule at your own company. Would it be worth it to you to try this out for a few months to work on that project you have always wanted to see your company do? Would it help you personally or professionally in any way? I guess, there is only one way to find out.

December 17, 2008

Sticking to What You Know

Staying within your expertise is a way to increase your chances of success in business. For example if I am a Dentist, my expertise is teeth. Be it the ability to whiten teeth, straighten teeth, etc, a dentist is a pro in his field. What about a financial advisor, again that person is a pro in their field. They live and breath stocks, bonds, mutual funds, and have years of experience advising clients on how to meet their financial goals and planning for those events. The experience and advice of a pro in their field is invaluable. Think about it this way, would you trust the advice your financial advisor gives you on the proper way to repair a chipped tooth, would you want him to fix it for you if he offered? Same with the dentist, would you put your nest egg into a tip you received while you were sitting in your dentist’s chair for a routine cleaning?

The point is stick with what you know and you will have success. Certainly I am biased, but I have a hard time understanding why many business owners feel they can have the same success at their search engine marketing campaigns as company that does SEM for a living. SEM is highly complex and time consuming, while Adwords has made it very easy for the average person to set up and run a campaign, which may be okay depending on the goals of your campaign, but if you are a business and your goal is to generate a positive ROI, isn’t it better off left to the professionals.

Think about what is entailed in an average campaign. If you are running your own campaign now, have you thought about yield scenarios for each bid position across the major search engines. If your campaign is 200 words with 5 separate bid positions, that’s 5 to the 200th power calculations that you need to consider. Now take those same calculations and start applying them to every search engine, Google, Yahoo, MSN, Ask.com, do you know which words are generating a positive ROI in which position, at which time of day, on which search engine? If not, then isn’t your search campaign better off left to the professionals? If you want to get the most ROI possible and best your competition, then I certainly I would consider seeking out a company to discuss SEM with them.

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